1. Personal Information

In this policy “Personal Information” refers to collected information that could specifically identify an individual and may include but is not limited to name, date of birth, business name, address, telephone number, email address or other contact addresses. Other electronic personal information that may be collected when accessing the company’s services and websites is covered in section 5.

2. Information Usage

The company reserves the right to use any collected personal information in the following ways

• 2.1 To manage and operate Ordantech.com and Ordantech Partners (hereinafter collectively referred to as our “services”).
• 2.2 To contact and inform users of our services and to provide guidance on how to use our services.
• 2.3 To send questionnaires or surveys to users to obtain data on improving our services and advertising.
• 2.4 Displaying saved personal information to allow users to more easily access our services.
• 2.5 To improve our services, aid in planning and development of new services, marketing, market research and development of new business partners.
• 2.6 To confirm the identity of users.
• 2.7 To bill or process payments related to services charges.
• 2.8 To identify and restrict access to users who violate the Ordantech.com or Ordantech Partners Terms and Conditions of use. Including but not restricted to non-payment, causing damage to a third party or those who intend to use our services for fraud.
• 2.9 To more effectivity respond to users’ enquiries.
• 2.10 When users’ personal information is requested or used under the terms of the Personal Information Protection Act or other laws and regulations.
• 2.11 To obtain consent from users.

3. Consent for Providing Personal Information to Third Parties

While using the company’s services, you agree in advance that the company may provide personal information to third parties as specified in the following items

• 3.1 To entrust secure storage of personal information and other data to a cloud server (including servers located in a foreign country) operated by an external third party.
• 3.2 If the company receives a disclosure request and deems it valid, a user’s personal information may be disclosed to a relevant law enforcement agency.
• 3.3 In cases where the user is a minor and personal information is requested by the user’s legal guardians or legal representative.

4. Providing Personal Information to Third Parties Without Consent

The company may also provide personal information to third parties without seeking consent of the user as specified in the following items

• 4.1 In cases where disclosure of personal information is required by law enforcement agencies or court judgments related to violations of the law or other regulations.
• 4.2 In cases where it is necessary for the protection of human life, body or property, and it is difficult to obtain the consent of the user.
• 4.3 If required under the Personal Information Protection Act or other laws and regulations.

5. Electronic Data and Tracking

In this policy “Electronic Data” refers to the personal information gathered when users browse web pages of the services operated by the company. This includes but is not limited to – the browsing history of each user, user’s advertisement display history, user’s keyword searches, user’s time zone, user’s browsing device and software, user’s IP address, user’s cookie information, user’s scrolling and mouse pointer tracking.

• 5.1 The company may use the gathered electronic data to
  • 5.1.1 Analyze and record the number of users and traffic on each service to aid in marketing and market research.
  • 5.1.2 Improve each service, or plan and develop new services.
• 5.2 The company may task advertising networks with the display of advertising related to the company’s services. Users accessing the services via these advertisements may receive a cookie on their browsing device which contains information such as an anonymous ID or advertisement identifier. This cookie may be subject to the privacy policy of the advertising network as well as the company’s privacy policy. Please check each individual advertising network for more information on their privacy policies.

6. Disclosure of Personal Information

When the company receives a request under the Personal Information Protection Act to disclose personal information, the company will promptly confirm if the request is genuine and lawful, then disclose the personal information and notify the user a disclosure has been processed. However, if the company receives a disclosure request which the company is not obligated under law to process, the company will not disclose the information and will inform the user of the denied request.

7. Correction of Personal Information

In the event there is a request for a correction, addition, suspension or deletion (hereinafter collectively referred to as “correction”) of personal information from either a user or a third party, we will endeavor to investigate the request and if confirmed valid, make the correction after confirming the identity of the user or third party. In cases where the correction is related to stored personal information that is not factual or has been handled inappropriately the company will respond promptly to the correction. The company may deny correction requests if processing the correction would result in violations of the law or other regulations, the user or third party requesting the correction will then be notified of the denial.

8. Management of Personal Information

The company is responsible for managing access to personal information, enacting measures to prevent unauthorized access to personal information, prevention of data loss or damage to personal information and other personal information safety management The company will take the necessary and appropriate measures to achieve these tasks.

When the company entrusts the provision of our service to a third party, the company will select outsourcers that are deemed to handle personal information properly, and in the contract with the third party, will establish safety management measures, ensuring confidentiality of personal information. The company shall properly determine matters concerning the handling of personal information and shall conduct necessary and proper supervision.

9. Changes to this Policy

When the company changes the contents of this policy, the company will notify users in advance of the changes. After the deadline specified in the notification, the policy changes will be automatically applied.

10. Questions Regarding Handling of Personal Information

If you have any questions or concerns related to the handling of personal information please contact the company via the contact details at our contact section.